CompTIA 220-1002 Exam Preparation Material

Question No. 1

A technician wants to deploy a solution to manage a computer remotely. The technician is not allowed to modify any network configuration and is not able to forward any ports on the router to internal devices. Which of the following remote access technologies would be BEST suited for this situation?

• A. Remote desktop protocol
• B. Telnet client
• C. Virtual network computer
• D. Third-party tools
• E. Secure shell

Question No. 2

A customer purchased a 3TB HDD to use with a Windows 7 PC and wants to have letter 'J' assigned only to the drive. Which of the following types of partitioning should be performed to give the customer full use of the 3 TB drive?

• A. GPT
• B. Dynamic
• C. Basic
• D. Extended

Question No. 3

Joe. a customer, requests to have a technician rename his laptop to the name of his favorite sports team. Which of the following documents MUST the technician consider before performing this action?

• A. Acceptable use policy
• B. Inventory management
• C. EULA
• D. MDM policy

Question No. 4

Joe. an end user, just changed his network password A pop-up box appears a few minutes later, prompting him to enter his password. Joe enters his new network password and is able to continue working. A few minutes later, the same pop-up box appears again, asking him to enter his network password. Which of the following Control Panel utilities can Joe use to help with this situation?

• A. Credential Manager
• B. Network and Sharing Center
• C. Security and Maintenance
• D. Troubleshooting

Question No. 5

An employee is unable to view in-office network folders while working at home. Which of the following is the MOST likely cause of the problem?

• A. Untrusted software
• B. Outdated antivirus
• C. MDM policies
• D. Inactive VPNs